Top Franchises in Singapore

Singapore is a great place to set up a franchise. The market in Singapore is unbelievably huge. With a huge population despite it’s size, setting up a franchise in the perfect location could easily keep your business healthy. Singapore is very brand oriented which means that having a popular brand is a must if you want to have a successful business in Singapore. Of course, the downside of franchising is the lack of personal input since you are duplicating a business that is already successful. But if you are after money, then franchising is definitely something for you.

In this article, we will be talking about the top franchises that actually originated in Singapore! You don’t need to invest in a foreign company to get a pretty successful franchise. All you need to do is pick the right one from the very country you’re in, Singapore.

Here are a few of the top franchises in Singapore:

1. Old Chang Kee
Old Chang Kee is famous for serving Singapore’s top snacks. Of course, why wouldn’t there be a franchise that focuses on selling something people eat everyday? They have a really interesting selection of fried curry puffs, chicken wing, sotong, fish ball, nuggets, and more! Old Chang Kee has even been able to expand to Australia, Malaysia, and also Indonesia.

2. Prima Deli
A fusion of Singaporean Asian, French and Western business which sells pastries, buns, cakes and bread. Prima Deli is an inspiring tale of a home-grown bakery franchise that has started to get recognition and grow beyond the founder’s expectations.

3. Ya Kun Kaya Toast
We don’t know about you, but we definitely love breakfast! Ya Kun Kaya serves amazing classic Singaporean breakfast like toast, soft boiled eggs, and coffee. Another fun fact about this place is that it makes you feel like you can have breakfast any time of the day! Ya Kun Kaya is of Hainanese origin and now has 70 outlets across seven countries including Malaysia, South Korea, and Taiwan

4. Toast Box
Famous for it’s Nanyang coffee, this franchise also focuses on serving the best classical Singaporean breakfast! As for Toast Box versus Ya Kun Kaya, we can not say which one is the best. You’ll just have to find out for yourself!

5. Pezzo
Pizza is one of the greatest franchises around the world which is why Pezzo is an amazing franchise! Pezzo serves pizza in nine different toppings! Imagine having that much toppings to choose from! Well, it may not be a lot, but for a franchise, Pezzo does pretty good!

Here are the top franchises in Singapore that originated in Singapore itself! Why not hit the mall and check them out?

Living a Better Life By Smiling

Smiles are very powerful! Have you ever looked into the eyes of someone you love or admire and they suddenly give you that genuine smile glowing in all splendor and sort of blinding everything around them? Well, that’s the power of the smile. From displaying affection to a simply reassurance, a smile can mean a lot to us.

We Don’t Smile Often Enough
Everyone has the ability to smile but some of them sadly choose the path of a more melancholic and serious approach. Smiling doesn’t hurt anyone at all. In fact, a smile is contagious. Have you ever had a moment when you aren’t feeling too happy then somebody passes by with a genuine smile? That could definitely shift your mood around! A smile is very important!

Smiles are healthy way to communicate in a positive language. Just as you’re expected to keep a straight face when you are the bringer of bad news, you should also be able to smile when you are trying to relate positivity towards others. Everyone should smile for at least five minutes a day! Okay, maybe not straight five minutes, but then again people should smile more often.

Smiling Helps in All Aspects of Life
Even in business a smile is very important to showcase respect and understanding towards a certain topic. Not everybody likes to smile. Let’s face it, some people just don’t like smiling at all. This is something that should be changed! Just like how we cry when we are sad, our body reacts in a way that makes us smile when we are happy.
Babies are a perfect example of communication through only two actions. Babies either smile/laugh or cry. As easy as that! Babies display either a positive response through smiling or a negative response through crying. Behind the complexity of our language, the basic communication we use to convey a positive message will always be through smiling.

A Life Without Smiles is Miserable
Going a day without smiling is definite torture and nobody should have to go through that. Some people just can’t find something to smile about. This is understandable for others because of the situational hardships they are going through and although we can’t force people to smile, we ourselves can smile for them and at them. Have you ever tried smiling at a stranger?

Was it weird? Well, it shouldn’t be! You should try to smile more often and to as many people as you can. Start your day off with a smile and end your day with a smile and you’ll see how much it can affect your daily life from the way you think to the way you move. Live life with a smile.

Pros and Cons of Machine Washing and Dry Cleaning

Commercial laundry services in Singapore offers more than just laundry pick up and laundry delivery. Usually, wash and fold services also includes the following options: machine-wash, dry cleaning, laundry for spa, steam-cleaning, spot-cleaning, pressing, uniform laundry, and linen washing.

Most 24 hour laundry service primarily use washing machines for their customers, but there are other available options for fabrics that cannot be washed with water and water-based detergent. Let’s look at three options.

Machine Washing

Commercial laundry services use high-efficiency washers that have more features than most residential-type washing machines. Front-loader washing machines for example, will need less water, but it has a faster spin and shorter drying time. However, this can also pose a problem for self-service laundry service customers because the waiting time is longer.

This means that because the washing machine is using less water, the wash cycles have to be longer. If you do not have the time for self-service laundry, you can opt for a laundry pick up and laundry delivery service in Singapore like that offers 24 hour laundry service. Washing machines used in commercial laundry services can hold at least 25 pounds of clothing per cycle, so don’t worry if you haven’t visited the laundry service for more than a week.

Before taking your clothes and linen to the laundry shop, however, you need to remember which fabrics can be safely machine-washed or hand-washed in water-based detergent, because not all materials are suitable for such a method. Even waterproof items can be damaged when loaded in a washing machine because of the excessive agitation and shaking. Always check the care label instructions on the tags before taking your soiled clothes and linen to the nearest commercial laundry services shop in Singapore.

Take note of washer and dryer combinations as well when reading the labels, because some fabrics can be washed in washing machines, but should not be machine-dried. Before the clothes are washed, the staff will sort through the clothes and pre-treat the stains. Depending on the type of laundry service you need, the clothes will also be ironed or pressed, folded, and repaired. Most cotton blends and polyester blends can be machine-washed, but fabrics such as lace, satin, and chiffon should not be ironed.

Dry Cleaning

Dry cleaning got its name from the use of a chemical solvent instead of a water-based detergent. This method is also popular in commercial laundry services because it’s fast, effective, and will not damage a variety of delicate fabrics. Not all fabrics should be soaked or washed in water because they tend to degrade, shrink or stretch. Furthermore, some fabrics that can be washed in water-based detergent should not also be machine washed because they are delicate and cannot withstand the washing cycle.

Fabrics that can be dry-cleaned include linen, rayon, silk, and wool. However, fabrics with polyurethane, plastic, and PVC cannot be dry-cleaned because they will deteriorate. If machine-wash and hand-wash are not the best options, or if the care label instructions say that the fabric is a dry clean-only fabric, then you should take it to dry cleaning laundry service. Dry cleaning can also be used for other types of fabric that can be machine-washed, such as uniform laundry, towel washing, and linen washing.

Regardless of your preferred method, make sure to read every clothing piece’s care label. It gives you directions on how to use wash and clean your garments properly without compromising its condition.

Guide to the Different Kinds of Laundry Care Symbols

Curtain cleaning is be tedious and time-consuming, which is why most people in Singapore prefer to leave their curtains to various curtain cleaning services. However, just like all kinds of clothes, different curtains are made of different textiles and fabrics, both natural and synthetic that need different ways and methods of cleaning them.

Specific instructions on how to clean these fabrics are often included as symbols in the tags that are sewn into fabrics or included in the label. These labels have had different variations over the years but have developed into an international standard to make it easier for textile companies and households all over the world.

GINETEX is an international textile labeling association based in Europe that was formed to define one standard of labeling textiles to make cleaning them much easier, and curtain cleaning services in Singapore look at these tags to know how to take care of these fabrics.

However, these symbols are not just for curtain cleaning services to look at, but for everyone as well. Below is a complete list of the different symbols that you may find in the label to know what kind of curtain cleaning method works best for your curtains.


The symbol indicating that the fabric should be washed is a stylized washtub with water, with the number in the water indicating its maximum wash temperature in degrees Celsius.

Having one bar underneath the symbol indicates gentle washing with in Singapore in the washing machine, while a hand in the washtub indicates that the fabric should be hand washed. If the washtub symbol is crossed out, that means that the fabric could not be washed normally.

However, if there is a dot inside the washtub symbol, it means that your curtain is made of a permanent press fabric. Permanent press fabrics are fabrics that have been treated with special chemicals to make sure that they resist wrinkling and keep their original shape.

There are slight variations on the washtub symbol in different countries. For example, in the US, the maximum temperature is indicated by dots, with one dot meaning thirty degrees Celsius, two dots meaning forty, three fifty, and four dots indicating sixty degrees.


Almost all fabrics that need to be bleached are white, as bleach can strip the dye off of colored fabrics, and is indicated in the tag or label as a triangle. An empty one indicates that the fabric can be treated with chlorine or non-chlorine bleach.

(A variation meaning the same thing has the letters “CL”, for chlorine, inside the triangle, although this is now obsolete.)

If the triangle has two lines inside it, it means that the fabric should be treated with non-chlorine or color-safe bleach. A crossed-out triangle, on the other hand, means that bleach should not be used on the fabric as its dye is sensitive to the cleaning agent.


Clothes dryers are indicated as a circle inside a square. If there is a dot inside the circle, that indicates drying at a low temperature. Two dots would indicate tumble drying under a normal temperature, and the crossed-out clothes dryer symbol means that the fabric is not suited for machine drying.

However, it’s important to keep in mind that not all tags include this laundry care symbol. For fabrics imported from countries such as the US and Japan that need natural drying, the symbol for it is a square.

A curved line directly connected under the top side of the square indicates that the fabric should be dried on the clothesline. For dry flat, the symbol is a straight horizontal line in the middle of the square, while drip dry has two or three vertical lines parallel to each other in the middle of the square.


The iron symbol is straightforward. One dot inside the iron indicates that the fabric should be ironed at a low temperature. Two dots indicate medium heat and the third one high heat. A crossed-out iron symbol means that the fabric should not be ironed.

Professional Cleaning

For special curtains that need curtain dry cleaning, you should especially watch out for the circle on the label. The letters inside the circle indicate the kind of cleaning solvent that needs to be used – “P” for perchloroethylene, or PCE, and “F” for hydrocarbon solvent.

The “W” inside the circle indicates wet cleaning, a process similar to dry cleaning except that it avoids chemical solvents. Bars under the circle indicate gentle cleaning, and a crossed-out circle indicate that the fabric should not be dry or wet cleaned.

These labels on your curtains give you instructions and guidelines on how to keep them in good condition. Though there may be variations depending on where the curtain was made or bought, the symbols remain more or less the same to avoid confusion and make cleaning and maintaining easier.

If there are no symbols on the tags or label, or if they don’t come provided with your curtains, sort them by their fiber content before taking them to the curtain cleaning service. This is especially true for curtain dry cleaning.

If you happen to be sorting colored curtains, arrange them both by fiber content as well as color. Synthetic fiber curtains such as polyester, for example, should not go together with linen. The best way to know if you can’t figure it out yourself is to simply take your curtains to a professional cleaning service in Singapore.

How Do You Know You Need Counselling?

A lot of individuals seek counselling from a recommended psychologist recognize that they need help to face certain challenges in their lives. The same could also be said for married couples – every couple has their own rough times, after all, and sometimes the only way that certain problems can be resolved is by consulting a psychologist.

Communication is an important part of marriage. A visit to a psychologist is often what allows for the restoration of open communication when it has become compromised due to certain problems, such as the following:

Fighting as the only way towards emotional connection
Married couples who are afraid of showing each other their emotional vulnerability will often turn to frequent fighting. This fear of showing emotional vulnerability could stem from a lot of factors, all of which only end up in the relationship deteriorating and the marriage potentially ending in separation and/or divorce if not resolved through marriage counselling. This constant emotional turmoil affects their children, which may in turn require a child psychologist.

Anger is a purposeful behavior allowing a person to direct the energy needed for any motivation or change. It is neither good nor bad in and of itself. What makes it bad is when it creates problems for the married couple, and anger is often exhibited as a recourse to avoid showing vulnerability.

One way that anger can be linked to emotional vulnerability is when a person bottles up all of his/her emotions until a certain phenomenon angers them, releasing these hidden and/or repressed emotions. This could be exhibited during counselling at the in Singapore as a response to coercive behavior exhibited by the other partner, though there could be other reasons.

Another way that anger could be a problem is that if a partner constantly uses anger to achieve certain ends for the short-term. If the only time you’re able to connect with your spouse is in the middle of a heated argument, you need to seek relationship counselling services in Singapore.

Problems in prioritizing each other
You may have developed problems in prioritizing your partner if you let your job, children, or anything else take priority, and especially so if you do not prioritize your partner compulsively or because you happen to be upset with them in some way, whether you know it or not.

While married couples can’t be expected to focus on each other all the time, they do need to set aside quality time for each other. There are a lot of factors that could play into spending less quality time, but the lack of it can slowly erode relationships. It may be best to seek relationship counselling or go to a psychology center in order to properly assess the problem.

Falling out of love
Married couples will encounter feelings of regretting their decision to get married at least once, as the problems and experiences of married life can often bring them an unprecedented amount of stress that they would otherwise not experience when they were single or before marriage. Without marriage counselling, this can become a big problem that can potentially end the relationship.

These phases are usually transient, meaning they don’t last long and are simply fleeting thoughts and feelings resulting from stress. However, if these have persisted for a long time enough for you to seriously consider divorce, consider seeking therapy from a licensed psychologist in Singapore.

Getting relationship counselling from the best psychologist for you as a couple is a way to create a neutral platform in order to discuss the elements in your marriage that have disappeared with the stress of daily life, and even the rare opportunity to save the marriage.

Having nothing in common
“Having nothing in common” could either mean not sharing the same hobbies and interests or rarely engaging in meaningful conversation as often as you used to. There is no need to look out for it once you start to get comfortable with your partner after spending an extended period of time – this is a normal phenomenon that happens to most couples.

Though this could be easily solved by being open to new experiences and looking for new hobbies together, seeking help from a psychologist in Singapore or going to a psychology center won’t hurt and would only facilitate open and honest communication that could result in a stronger marital bond.

Lack of intimacy and/or sex
It has to be pointed out that in this scenario, sex is not the same is intimacy – intimacy is the romantic closeness between the couple that occurs both inside and outside the bedroom. Though this might be linked and lead to sex, the latter is not necessarily required to achieve intimacy.

For most couples, the issue around sex has more to do with arousal, desire, and the conditions for both partners that need to be met. If one or more of these factors isn’t being met, this could lead into problems that could be problematic for the relationship and need to be addressed.

There are a lot of issues that get in the way of sex, intimacy, and sexual intimacy, all ranging from body issues to stress to substance abuse to even power. Seeing a licensed psychologist in Singapore will help you find the root of these issues and how to deal with them.

Possible mental or physical disorder
Mental disorders may not always manifest immediately, and even when they do, these symptoms may not be very obvious. For instance, your partner could simply appear to be quirky or hard to deal with at first, and it is only when certain behavioral instances (e.g. mood swings) are serious enough to require medical attention that you understand that they need professional care or, at least, that you need to undergo marriage counselling. (The same is true with children: you may think that problematic behaviour are part of growing up, when in actuality they may already need to see a child psychologist.)

Serious physical ailments, such as terminal cancer, can also take a significant psychological toll on both partners. Seeing a psychologist is an important step to take in order to allow both parties to prepare themselves for, express their fears, and find solutions or ask for support regarding these problems.

Improving Customer Service with CRM

Customer service is the number one concern of companies in Singapore. While many large companies think that customers are dependent on them, it is actually the other way around. Customers have the power and the flexibility to switch providers and influence the reputation of a certain brand.

Doing business these days, when consumers are aggressively demanding and the competition is extremely stiff, it’s only reasonable for businesses to hone their customer relationship management. By taking your customers seriously, no matter how big or small your transactions are with them, you can develop strong relationship with both of your new and repeat clients.

The Importance of Great Customer Service

In any business, a large percentage of transactions depend on customer experience. Great customer service opens the door for better sales opportunities and wider network. How can you not take the matter seriously?

For business-to-business transactions, better relationship you have with your clients means better chances for you to become their business partner. This partnership may run for years, ensuring long-term sales with them.

For individual consumers, the nature of your customer service varies widely. Ensuring a pleasant and speedy service and an honest and straight-to-the-point response to a complaint can be the difference between getting recommendations and bad-mouthing your company.

If you do not have customer service team in your company, which many SMEs in Singapore don’t, consider getting one even if you are not at the point of needing it yet.

Technology and Customer Service

An excellent customer service made easy with crystal dash in singapore takes a well-trained staff and right business culture. However, if you add the right technology, you will surely exceed customer expectations.

Let’s first take a look at the business culture: a company manager or owner that treats his staff poorly will also likely to find the same staff treating its clients the same way. Remember that the best customer service comes from happy and motivated staff who are eager to find solutions to customer issues, even if it means extending a call or doing additional research themselves.

Secondly, you need to train your people to have the right skills for good customer service. This is not just a matter of teaching them troubleshooting skills. Rather it’s imparting the right set of skills for them to be able to provide great customer service.

Technology works by complementing these positive foundations for a better customer relationship management. The right CRM system will greatly help in managing customer relationship and the efficiency of your customer support team. Here are a few ways a CRM software can improve the experience you provide to your consumers.

  1. Establishing Personal Relationships

With the help of your CRM system, you can personalize your communication with your customers. Your cloud CRM stores not only the names and contact numbers of your clients, but also phone calls and emails you have exchanged with them.

Use the information to your advantage by addressing a customer by their first name and incorporating data that you know about them onto your email. Personalize every communication, and you will see how your client’s appreciate your company and take the time to know your products and services even more.

  1. Keeping in Touch

Communication is the key to a successful relationship—romantically or business-mindedly speaking. Every discussion you have with a client influences their decision whether or not to come back for your services. You always have to put your best foot forward every single time, or you will lose them.

Fortunately, you have CRM software to help you with it. With its advanced customer relationship management tools, you can easily keep in touch with your customers. Since CRM provides a vast client database, all you need to do is just give them a follow-up call. The system will take care of providing your clients with updates, offers, sales campaigns, promotional news and other initiatives. Your CRM system also has the capability to segment your customers and address the right consumers with the right message, rather than emailing all of them the same information.

  1. Surveying for Your Customer’s Needs

Today, customers are very vocal with their needs and opinions through various channels, like the social media. So, if you want to be updated of what’s hot and not, you better start getting the opinions of your target market.

One of the effective ways to do this is to send your customers a survey through your CRM’s email marketing feature. Ask about what your consumers think about your offered services or products and what you can do to improve them. This way, you will show your patrons that you care about bettering their experiences with your company.

  1. Keeping Up With Consumers

Consumers do not only want to be listened to; they also want to be quickly responded in the condition they want. Meaning, your consumers want you to respond at the time, manner and place they want.

Since most customers have online access to offers and sales management teams of your competitors, you would also want to keep up with the pace when presenting your offers. In simpler terms, you and your team must be mobile.

When a huge deal is at stake and it only is a matter of minutes before a prospect client decides, it is crucial to be able to access your database and offer a potential customer a more suitable product. A Cloud CRM will give you just that. The cloud-based storage allows your sales management team to provide better customer experience and access sales reports anytime, anywhere to help them follow up on leads.

With all these functions, there’s no doubt that CRM can help improve your company’s quality of customer service. With its features such as client information database, sales reports and marketing analysis, you can serve your patrons in a faster and more convenient manner.

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